Procurement practitioners believe they’ve gotten their travel and meetings spend to a point where they feel they’ve squeezed out all the savings. What’s next in program management? Go beyond re-writing the program and focus on changing the user's mindset permanently for soft benefits and hard bottom line results.

• Benchmarking your travel and meetings programs; have you really extracted all the savings?

• How to keep cut costs from creeping back into future contracts

• Running metrics and analysis based on your consumption patterns to identify negotiation leverage

• Have the increased clout of global airline and hotel networks finally made global travel deals possible?