Technology plays a critical role in procurement innovation, by enabling practitioners to focus more on strategy, and less on the day-to-day transactions. The constant firefighting creates chaos and takes away from planning and staying ahead of strategic initiatives. Firefighting may not disappear, but it can be significantly minimized. Get creative during this working group session to find out how to gain competitive advantage by streamlining your operations to keep you thinking strategically, while tending to the tactical things, at the same time.